cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
526
Views
0
Helpful
5
Replies

Unable navigate between 2 active calls on 7931G

Hello ,

I have a problem with ip phone 7931G .

I'm unable to switch between 2 active calls .I respond at the first call , when respond the second call the first going in hold state and there is no way to hold the second call to resume the first .

When the second call end the first call come available .

The system is 2801 with IOS Version 12.4(11)XW22801-SPSERVICESK9-M the 7931 FW is SCCP31.8-2-2SR2S .

Thanks .

1 Accepted Solution

Accepted Solutions

Hi Leonardo,

Sorry about that! This is a limitation of the 7931G Model itself :(

Hope this helps!

Rob

View solution in original post

5 Replies 5

Hi Rob,

I have already see the solution posted , but i need know if the problem is the limitation of the phone or the funcionality of the phone is the same of the other model (7941 and 7911)

Thanks .

Hi Leonardo,

Sorry about that! This is a limitation of the 7931G Model itself :(

Hope this helps!

Rob

andresfmg
Level 1
Level 1

i have the same problem!! did you find any solution ?

by the way the link its broken

Hi Andres,

Here is the reference

https://supportforums.cisco.com/message/1101872#1101872

Cheers!

Rob

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: