How can i restrict the campaighs to use certain ports(we have max. 20 ports here)
I have two campaighns , i need one campaighns to use only 10 ports(dedicated always) on dialer A
and the other campighs to use the other ports (10) on Dialer B
Is it possible to do this ?? Appreciate your expert help..Thanks a lot
Also we are having an issue here sometimes randomnly(not every time):
We are using blended preview mode
Dialer requests an agent through the Media Routing Peripheral Gateway (PG) interface.
Router runs a route script that returns an available agent.
Dialer places a call to the agent to maintain the reservation call.
Reservation call is dropped after that
again CTI screen to ready mode and another reservation call comes
it will disconnect & so on