how to get service agreement

Unanswered Question
Jan 27th, 2008
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Hi,

If we try to download signature update, the cisco site will ask for cisco account with service agreement. how can i get this agreement? and can i get a service agreement for ips only, or its a global one?

thanks

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attmidsteam Wed, 01/30/2008 - 06:58
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You probably should talk to an account rep but you'll want SmartNet & then signature update support. This will be per sensor (serial # needed) but depending upon the size of your corp you may get a discount.

alanajjar Wed, 01/30/2008 - 22:38
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Hi,

Thanks for the response. can you explain in details or send a URL address that explain the steps to get Smartnet and sig update.


regards

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