how to get service agreement

Unanswered Question
Jan 27th, 2008
User Badges:


If we try to download signature update, the cisco site will ask for cisco account with service agreement. how can i get this agreement? and can i get a service agreement for ips only, or its a global one?


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
attmidsteam Wed, 01/30/2008 - 06:58
User Badges:
  • Silver, 250 points or more

You probably should talk to an account rep but you'll want SmartNet & then signature update support. This will be per sensor (serial # needed) but depending upon the size of your corp you may get a discount.

alanajjar Wed, 01/30/2008 - 22:38
User Badges:


Thanks for the response. can you explain in details or send a URL address that explain the steps to get Smartnet and sig update.



This Discussion