Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
325
Views
0
Helpful
2
Replies

UCM passes External number mask when login on to UC

vinay.rana
Level 1
Level 1

‎01-27-2008 08:36 PM - edited ‎03-18-2019 08:23 PM

UCM 6.0.1.2114-1 and UC 2.0.1.2118-361

Out of the 350 users I have a handful users when they press the vm msg button on the phone UCM passes the external number mask which goes to the main menu instead prompting for the user password. If I remove the external mask, then it works fine. If I create my DID as an alt. extension no different, I also created my cell phone as an alt ext and logged me in prompting for a password. Same config for all the users but for some reason UC looks at external mask instead at the ext. UC is standalone. Anyone any clue. I can see the complete number in UC port monitor for the users with issue and the rest only the internal ext. shows thru. ???

Labels:
0 Helpful
2 Replies 2

smahbub
Level 6
Level 6

‎02-01-2008 08:07 AM

UCM: CCodeModfailed

This alarm occurs when the country code prefix could not be applied or removed.

0 Helpful

vinay.rana
Level 1
Level 1

‎02-01-2008 08:45 AM

Fixed: I had external phone number mask check on the pilot number, what was strange is it worked for some and not for others.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents