RME failed devices

dionjiles · ‎01-28-2008

I have a couple of failed devices in LMS 3.0 RME that are stating archive configuration failed. Error "TELNET: Failed to establish TELNET connection to 192.168.100.226 - Cause: Authentication failed on device 3 times. Could not detect protocols running on the device Failed to fetch config using RCP.Error Message : Permission denied. Verify RCP is enabled or not. TFTP: Failed to fetch config using TFTP", however In Device Center under tools I can telnet to this device with no problem.

Is there anything I need to do on my end to correct this on the device side?

David Stanford · ‎01-28-2008

The best option would be to enable a packet capture to see what is happening.

What type of device is this? Are your snmp RO and RW strings correct as well?

What do you get if you run a Credentials Verification report?

dionjiles · ‎01-28-2008

Cisco 7204VXR Router

When I run a Credential Verification report read/writed string is ok. Telnet ok, Enabled by Telnet ok.

I will ask my engineers to see if they can enable a packet capture to see what is happening.

dionjiles · ‎01-30-2008

After verifying the read/write community strings I ran a sniffer trace on some of the failed devices although I am seeing connection establish acknowledge:telnet messages in the pcap files i'm still seeing some devices having trouble when I perform a show command or sync archive in device center under mgmt tasks against the device.

Do I need to increase the snmp timeout value?

Is that under RME>Admin>System Preference>RME Device Attributes>

I increase the timeout from 10 to 20...is that for all the devices are do I need to do that in Device Center under smnp set for that particular device?