01-28-2008 08:27 AM - edited 03-15-2019 08:27 AM
Hi all,
Is there any way to enable root access on the CCM 5.X server ?
Thanks a lot.
01-28-2008 11:37 AM
I am fairly sure that Cisco does not allow root (OS level) access to CCM 5.x servers. If root access is needed, you have to go through TAC to get a temp password setup.
Hope this helps, if so please rate post.
01-28-2008 05:25 PM
To confirm the previous message
TAC only provides root access for troubleshooting purposes (if needed, rarely used for this) and in order to apply workaround for bugs (most common scenario).
If you're hitting a bug which mentions requires root access contact TAC and let them know the bug ID, if they confirm it, they will create the account but most probably establish a webex session and log in themselves, so far i haven't seen TAC provide the user/pwd to a end users since any change that is not required into the linux core could mess up the system
hope this clarifies this for you
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