I have been instructed to configure an existing 800# (From start to finish with a call handler) that has been added to our pri.
My question is.....how do i point the 800# to unity so that unity knows to answer the incoming calls? I can configure the call handler without a problem, but i need to know how to route the new 800# so that unity can answer the incoming calls.
I am running unity 4.2 build 4.2(1)
The PRI's are coming in on a 3745 router with version 12.3(21.
Thanks in advance