CVP not reporting ICM data

Unanswered Question
Jan 28th, 2008
User Badges:

We are currently running CVP 4.0.2 and have reporting configured and running properly for call data and VXML detail. We've found that the CallICMInfo table contains no records - is there something special that needs to be configured in order to have CVP write data to this reporting table (it should contain CallGUID, RouterCallKey, RouterCallDay, etc.)

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)


This Discussion