I've set up IPMA with 2 7961s. The majority of the features seem to be working, ie., the call alert on the managers phone and the intercept feature, however the filter doesn't take affect. The inclusive number does not route to the manager's phone when the filter is turned on. Also, the CTI Route Point doesn't route the call to the manager's phone when the IPMA service is unavailable or if the assistant is offline. Anyone have any ideas? Thanks.