Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
900
Views
0
Helpful
1
Replies

Translation Route to VRU failure

thomas1
Level 2
Level 2

‎01-29-2008 09:01 AM - edited ‎03-14-2019 01:47 AM

I'm getting the following message on the Router process window:

TranRoutetoVRU failed. Unable to map route 5010 to a network VRU

I know that 5010 is the service I've selected in the "Trans Route to VRU" node. Any idea what I have configured wrong? What should I check? I can't figure out how I specifically map the "route" to the network VRU. I must be overlooking something.

Thanks,

Thomas

Labels:
0 Helpful
1 Reply 1

Riccardo Bua
Level 5
Level 5

‎01-30-2008 07:51 AM

Hi Thomas,

usually there is one default Network VRU being defined per installation, do you have one? Seems like you might have an IVR peripheral but no Network VRU defined.

Regards,

Riccardo

0 Helpful
Customers Also Viewed These Support Documents