Our company currently use CCM 5.1 and we've used CAR for reporting. Now we want to try a 3rd party billing along with CAR tool.
But when configuring CCM to transfer the CDR files to the billing server, the CAR doesn't work as before. It show a message that the database is not available (from the day we configured the billing server)
Could someone suggest me a workaround for this case? (using both tools: CAR and a 3rd party tool)