01-29-2008 11:45 PM - edited 03-15-2019 08:30 AM
We have a CCM in London and a single remote office in Hungary. In Hungary we ahve a Linksys 2024P switch and this can ping the CCM across our Wan connection.
The 7960 just sits configuring IP. I have reset the phone to factory defaults. The CCm is the tftp server and option 150 is enabled.
I know i can manually configure the network settings but it will not give me access. Any help is appreciated
01-30-2008 12:59 AM
Hi Golch, you can control whether a phone has access to the Settings menu by using the Settings Access field in the Cisco CallManager Administration Phone Configuration page. The Settings Access field accepts these values:
â¢Enabled-Allows access to the Settings menu.
â¢Disabled-Prevents access to the Settings menu.
â¢Restricted-Allows access to the User Preferences menu and allows volume changes to be saved. Prevents access to other options on the Settings menu.
Hope this helps
01-30-2008 01:01 AM
Presuming the phone is getting power over ehternet, you could shutdown and bring back up the port where the phone is connected. This will reboot the phone.
Kind Regards,
Jeroen
01-30-2008 02:01 AM
Hi Jhasen
This is already set to enable but the device still just sits at configuring IP even if it is plugged straight in to the Linksys switch
01-31-2008 10:58 PM
to unlock setting:
go into the settings and press **#, this will unlock the settings, to do the manual configuration look for the DHCP enabled field and disable it, after that you can enter the IP, subnet mask, etc
unfortunately the phones can only be configured in two ways: manually or by DHCP
until a phone is not registered with a CCM server you won't be able to issue a reset or restart message
HTH
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