MCID Trace

cisco.madhab · ‎01-30-2008

Hiii,

I am using CCM 5.1. and 7906G IP Phone.

now I want to trace out the Maliicious call Id. already I configured MLICD softkey in my phone. Now I want a caller, who already called me, next time when he called me, I want to trace him as MCID caller.

have any sugestion for me from your side.

thanks

Madhab

pcameron · ‎01-30-2008

The MCID function works by sending a Q931 MCID facility message to the service provider when the user presses the MCID softkey. It is then up to the service provider to take action to log and trace the malicious call.

There is no automatic way to initiate the MCID trace when a particular call comes into the system - MCID relies on the telephone user to make this decision.

cisco.madhab · ‎01-30-2008

hii pcameron,

Thanks for reply..

In my Compamy network, I am a CCM admisitrator, and My customer want to trace out the MCID call in his IP Phone.

For providing this facility to my customer, what will be the needful from my side in CCM.

have any suggestion?

thanks

Madhab

pcameron · ‎01-31-2008

Refer to the following URL on Cisco.Com for further details on MCID

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/4_0_1/ccmfeat/fsmcid.html

Attached is a document I wrote up on configuring and monitoring MCID. It should clarify things a bit more.

cisco.madhab · ‎01-31-2008

Hii.... pcameron,

thanks... Thanks a lot for your useful help.

Madhab