01-30-2008 05:35 AM - edited 03-15-2019 08:30 AM
Is it possible to forward calls to an outside number with call-forward noan?
01-30-2008 06:00 AM
Hi Alex,
This is most possible (we don't normally do this but I just tested it out to make sure).
Make sure you set the Forward No Answer CSS to allow access to External Calls. Also make sure that you include your Access Code (like 9 for many companies into the FNA dial string.
Works like a charm!
Hope this helps!
Rob
01-30-2008 07:32 AM
Rob, i'm having the same issue.. I can't find the exact setting to allow the call forward to any number, including offnet calls. I've went through the service param's for "Forwarding" but I still can't find the right one.
CUCM 6.1(1a)
01-30-2008 09:13 AM
Nevermind.. found my issue. Didn't have the appropriate search space selected on the forwarding line itself.
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