Error upgrade from ccm 4.2.3 to 6.0.1a with DMA

okorokov_ev · ‎01-30-2008

system say:

The installation has encountered a unrecoverable internal error. For further assistance report the following information to your support provider.

Script "/usr/local/cm/script/6.0.1.2000-3/cm-dbl-install W1 PostInstall 6.0.1.2000-3 "4.2.3" /usr/local/cm/ /common/download/windows/ /common/log/install/capture.txt" exited with errors (1)

The system will now halt.

Report Inappropriate Content · ‎02-05-2008

The failure corresponds to the absence of the definition of the TypeProduct 30013. This is typical of the presence of a delete file among your CSV files. Refer this bug for more details: CSCse53281

chad.bentilla · ‎02-05-2008

This only works on DMA v5. I got the same error in DMA v6.1a and there is no such file as delete.csv in the tar file.

jawad1979 · ‎03-03-2008

Hi,

I'm having the same problem on 6.0(1a), and there is no delete*.csv in the tar file.

How can we solve it out?

Thanks,

Jawad

Jaime Valencia · ‎03-04-2008

think u guys are hitting this bug:

CSCsl26081

Upgrade from CUCM 4.2(3)SR3 to CUCM 6.0(1) fails

HTH

javalenc

HTH

java

if this helps, please rate

jawad1979 · ‎03-04-2008

Hi,

I have followed the workaround, but it did not solve the problem.

Thanks,

Jawad

jawad1979 · ‎03-05-2008

Hello,

Seems I deleted the wrong file according to the workaround. When I corrected this, it works!

Thanks,

Jawad

Jaime Valencia · ‎03-06-2008

thx for the update i had been looking for any other cause for the error but that bug just kept coming up on every case i looked into, thought this could be a new bug.

let's hope the guy that posted the question is up and running after applying the WA

regards

javalenc

HTH

java

if this helps, please rate