A manager is requesting a report that I am unsure how to gather the CDR data. She wants to know how many calls going to a perticular extension are being forwarded to voicemial becuase they are unanswered.
I am familiar with creating reports that include incoming/outgoing/date/time/duration. I am unsure about how to gather the voicemail CDR variable. If anyone has any tips please post and thank you in advance.