Is there a way to disable the auto dial feature from the missed calls directory? Let me explain, When a caller dials a number and the call was missed, the information will be stored within the Missed calls directory. If the end user wants to call the caller back he can simply select the number, hit softkey dial or just simply pick up the handset and the number will be automatically dialed. This creates a particular problem for a customer that handles calls for 911 people calling into the customers main number to request information about benefits, their caller ID comes as 911. The end user (customer side) sometimes pays no attention and just picks up the phone from within the Missed Calls directory and the last number was of course that last person that call from the 911 center, then we have a false 911 call from the site. I looked everywhere but cant find a CM service description that will disable this feature. I can not block the number since they still need to dial 9,911 and 911.