Good Morning

I have an asa 5510 running content security filtering, however when I try and get access to the content security management interface to configure it I am asked for username and password and get the error that the IP Address of the management interface is unreachable. Check the management port settings and network connectivity.

However the management interface was set up on 10.x.x.x and you can ping this address from the ping command within the firewall.

here are the details of the csc module

ASA 5500 Series Content Security Services Module-10

Model: ASA-SSM-CSC-10

Hardware version: 1.0

Serial Number: JAxxxxxxxxx

Firmware version: 1.0(11)2

Software version: CSC SSM 6.1 (Build#1519)

MAC Address Range: 001b.0ce2.4934 to 001b.0ce2.4934

App. name: CSC SSM

App. Status: Up

App. Status Desc: CSC SSM scan services are available

App. version: 6.1 (Build#1519)

Data plane Status: Up

Status: Up

HTTP Service: Up

MailService:up FTP Service: Up Activated: Yes

Mgmt IP addr: 10.x.x.x

Mgmt web port: 8443

Peer IP addr: <not enabled>

Can anyone please help with this issue