DFM Notification Groups creatios problems

Unanswered Question
Jan 31st, 2008

Hi, I'm having problems with DFM Notification Services. When I want to create a new group I must select the devices, but the selection space is totally blank....

There's an attachment to know what I'm talking about.

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Pablo Martin Avalos Thu, 01/31/2008 - 09:23

I've found information in Bug Toolkit about olders DFM versions with the same problem, but it suposed to be fixed:

CSCsh74986 Bug Details

Notification device selector may be empty

Symptom:

The Device Selector under Device Fault Manager > Notification Services > Notification Groups > Add appears empty (i.e. there are no folders seen). Additionally, the following exception will be seen in the DFMDeviceSelector.log:

java.lang.NullPointerException

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.filterMDFGroups(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.filterMDFGroups(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getNextLevelDeviceTypeGroupEntries(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getNextLevelNodes(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getGroupsAndObjects(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getTreeEntries(Unknown Source)

at com.cisco.nm.trx.kdm.utils.NosDeviceSelectorTreeGenerator.getTreeEntries(NosDeviceSelectorTreeGenerator.java:101)

at com.cisco.nm.uii.hos.HOSRequestHelper.generateParameterEntries(HOSRequestHelper.java:4633)

at com.cisco.nm.uii.hos.HOSRequestHelper.constructHOSTree(HOSRequestHelper.java:1015)

at com.cisco.nm.trx.nos.action.NGroup.perform(NGroup.java:107)

Conditions:

This typically occurs when there are wireless devices such as the Wireless LAN Solution Engine managed by DFM. However, other devices may trigger the same behavior.

Workaround:

There is no workaround.

Status

Fixed

Severity

3

Last Modified

In Last month

Product

CiscoWorks Device Fault Manager

Technology

1st Found-In

2.0(6)

Fixed-In

3.0

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