DFM Notification Groups creatios problems

Unanswered Question
Jan 31st, 2008
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Hi, I'm having problems with DFM Notification Services. When I want to create a new group I must select the devices, but the selection space is totally blank....

There's an attachment to know what I'm talking about.




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Pablo Martin Avalos Thu, 01/31/2008 - 09:23
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I've found information in Bug Toolkit about olders DFM versions with the same problem, but it suposed to be fixed:



CSCsh74986 Bug Details

Notification device selector may be empty

Symptom:


The Device Selector under Device Fault Manager > Notification Services > Notification Groups > Add appears empty (i.e. there are no folders seen). Additionally, the following exception will be seen in the DFMDeviceSelector.log:


java.lang.NullPointerException

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.filterMDFGroups(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.filterMDFGroups(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getNextLevelDeviceTypeGroupEntries(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getNextLevelNodes(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getGroupsAndObjects(Unknown Source)

at com.cisco.nm.cmf.devsel.DeviceSelectorTreeGenerator.getTreeEntries(Unknown Source)

at com.cisco.nm.trx.kdm.utils.NosDeviceSelectorTreeGenerator.getTreeEntries(NosDeviceSelectorTreeGenerator.java:101)

at com.cisco.nm.uii.hos.HOSRequestHelper.generateParameterEntries(HOSRequestHelper.java:4633)

at com.cisco.nm.uii.hos.HOSRequestHelper.constructHOSTree(HOSRequestHelper.java:1015)

at com.cisco.nm.trx.nos.action.NGroup.perform(NGroup.java:107)


Conditions:


This typically occurs when there are wireless devices such as the Wireless LAN Solution Engine managed by DFM. However, other devices may trigger the same behavior.


Workaround:


There is no workaround.

Status

Fixed


Severity

3


Last Modified

In Last month


Product

CiscoWorks Device Fault Manager


Technology



1st Found-In

2.0(6)


Fixed-In

3.0


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