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Hunt Groups

charl
Level 1
Level 1

‎01-31-2008 07:27 AM - edited ‎03-18-2019 08:24 PM

Hi,

I have CCM 6.0 at a customer with multiple Hunt Groups setup.So call comes in on Hunt Pilot xxxx which rings the first member in the Hunt Group and then the second and the third untill someone answers. Problem is then that the first few users see a "missed call" on their phones. Any way of getting around this?

Thnx

Charl

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smahbub
Level 6
Level 6

‎02-06-2008 12:17 PM

Before you create the circular hunt groups using Cisco CallManager Attendant Console, perform these steps:

Create the pilot points.

Create the hunt groups.

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