IPCCx 3.5(4) IP Phone Agent Licenses

cpoper · ‎01-31-2008

Hi - I upgraded from IPCCX 3.0(3a) last spring and only had licensing for 1 IP Phone Agent. TOday I received 7 license files which I'd like to activie. Can I simply run the license upgrade tool and point to those new license files to make them LIVE? Also, can this be done during production hours?

Rob Huffman · ‎02-03-2008

Hi Cathy,

Hope all is well in Hamilton! Here is a nice Step by Step for this procedure. This can be run during production hours, but due to my paranoia I would always do these changes in a Maintenance window :)

Update the License Count in CRS Version 3

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a008027f7c2.shtml

Hope this helps!

Rob