In office ephone hunt groups: We have 4 hunt groups defined:
ephone-hunt 1 sequential
pilot 200
list 311, 308, 302
final 600
timeout 5, 5, 3
!
!
ephone-hunt 2 sequential
pilot 201
list 314, 309, 302
final 101
timeout 7, 7, 7
!
!
ephone-hunt 3 sequential
pilot 202
list 316, 313, 301
final 102
timeout 7, 5, 5
!
!
ephone-hunt 4 sequential
pilot 203
list 308, 302
final 103
timeout 5, 5
Problem is that if a call goes to the hunt group, and the last extension does not have DND ON, it will just drop the call with a busy signal. If I turn off DND on the phone, it gives a "Logged out of hunt group" message. For example, if a call comes in and the user presses 0 for operator, it will go to 311, then 308, then 302 and if no answer is supposed to ring all phones, BUT if DND is off on 302, it drops the call with a busy signal. I have tried searching for an answer but am unable to find anything related to this specific issue. I think using HLogin would work better, but do not have enough experience with it to make a decent recommendation. Do you have any suggestions or solutions for this?