Cisco 7960 cutting off

Unanswered Question
Feb 1st, 2008
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Hi, I hace a CME and a Cisco 7960 at reception. The phone keeps on cutting of and I wonder what the problem is. I changed the cabling and switch ports but still the same. the amazing part is that the call cuts only on incomming calls and works well with outgoing calls. When I run some connectivity tests, this is what I get

Target IP address:

Repeat count [5]: 100

Datagram size [100]:

Timeout in seconds [2]:

Extended commands [n]:

Sweep range of sizes [n]:

Type escape sequence to abort.

Sending 100, 100-byte ICMP Echos to, timeout is 2 seconds:



Success rate is 85 percent (85/100), round-trip min/avg/max = 1/2/4 ms




Type escape sequence to abort.

Tracing the route to

1 8 msec * 0 msec

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paolo bevilacqua Fri, 02/01/2008 - 04:23
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Hi, by design the ip phone doesn't respond to all pings.

Now for the calls "cut off", which FW do you have on the phone, and which exact IOS ?

The recommended FW is 7.2.T23 that is found exclusively within the zipfile called "CCME phoneloads" from CCO download.

Hope this helps, please rate post if it does!


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