Live Record.. one button option ??

Unanswered Question
Feb 1st, 2008

Hey guys..

I have installed the Live Record option onto our Unity 405..

Has anyone succesfully programed up a softkeys so that the usual two button operation of ..

1/ Pressing Conference

2/ then entering your voicemail number

is combined to simple 1 button action ?..

we want to make this as simple as possible for some of our users !!.

Cheers

Jon.

I have this problem too.
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rob.huffman Sat, 02/02/2008 - 12:34

Hi Jon,

Great question! This question does come up from time to time, but sadly, due to the way Conferencing works there is no method to configure the setup with a single button. The only thing that can make the process any quicker is to configure a Speed Dial button for dialing Live Record Pilot number.

From a subscriber phone, dial a called party

After the called party answers, press the Conference button on the phone,

****This is where the Speed Dial Button can be used**** and dial the Live Record Pilot number.

Press the Conference button again to join the Unity recorder into the conference.

http://www.ciscounitytools.com/HelpFiles/LiveRecord405/LiveRecordAppNote.htm

Hope this helps!

Rob

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