Hi every body!!!
sorry by my very limited enghlis.
I guess start this conversation doing reference to a case posted two years ago where the problem described is very similar at the actual problem that i have.
I have IPMA in proxy mode installed and it was working until recently. DivAll is configured on the console along with empty filter lists but the calls are not being routed to the assistant. Assistant watch is also enabled & is showing the correct assistant.
Sometimes there are calls that do not get released by the console even though the calls have ended. Logging out/in clears the calls but without doing this the calls are still present.
I've looked for bug information but have come up empty.
Replied by: pradeepde - Oct 9, 2006, 11:21am PST
Try the following:
Remove the assistant from the manager userid. Re-add the assistant to the Manager id. Restart Cisco Tomcat.
This URL should help you:
I look the link and it do reference to a documento for Cisco IOS Telephony Service Version 2.01
Some of you know if the problem was solved. I need your help