02-03-2008 11:56 PM
Version LMS 2.6, CM 4.0.6
Ani DB was corrupted and then it was cleared by perl script with key -restore. But the cleared database does'n work. In CM administration menu is no discovery start option! And when i'm starting discovery (discovery menu settings) there appear error message:
Seed Device Exception Message: Exception in connectToAni()
Seed Device Exception Message: Can not start device discovery, ANI Server may be down.
"Seed Device Exception Message: Exception in connectToAni() "
"Seed Device Exception Message: Can not start device discovery, ANI Server may be down. "
02-04-2008 08:14 AM
What is the status of the process ANIServer when you run pdshow?
02-04-2008 08:20 AM
You tried to uninstall CM and reinstall it back again ?
02-04-2008 10:33 PM
No.
02-04-2008 10:56 PM
Please post your ANIServer.log, ani.log, and NMSROOT/MDC/tomcat/logs/stdout.log files.
02-05-2008 11:48 PM
02-05-2008 11:55 PM
It looks as though you've changed the hostname of this server. ANI is trying to establish a connection with host "cw" which is not resolvable. If you change the name of an LMS 2.6 server, you must follow all the steps at http://www.cisco.com/en/US/docs/net_mgmt/ciscoworks_common_services_software/3.0/user/guide/diagnos.html#wp1078582 .
It also appears that your server is set for a non-English locale. Your server must be running in either US English or Japanese for full support.
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