Hi,

I have a LMS 2.6 which manages more than 150 devices. Out of these devices, I am getting falseve-mails from DFM for only two devices. The alarms are as follows.

ALERT ID = 00003S1

TIME = Mon 04-Feb-2008 09:27:32 AST

STATUS = Active

SEVERITY = Critical

MANAGED OBJECT = xxxxx

MANAGED OBJECT TYPE = Switches and Hubs

EVENT DESCRIPTION = x.x.x.x: Cisco Configuration Management

Trap:InformAlarm; x.x.x.x:Duplicate; CUSTOMER IDENTIFICATION = xxx

CUSTOMER REVISION = 3

ALERT ID = 00003P8

TIME = Mon 04-Feb-2008 10:03:24 AST

STATUS = Active

SEVERITY = Critical

MANAGED OBJECT = xxxxx

MANAGED OBJECT TYPE = Switches and Hubs

EVENT DESCRIPTION = x.x.x.x: Cisco Configuration Management

Trap:InformAlarm; x.x.x.x:Unresponsive; CUSTOMER IDENTIFICATION = xxx

CUSTOMER REVISION = 3

But there is no duplicate IP, because it is only a point to point IP and the device is also reachable.

IS there any way of getting rid of these false alerts?

Thanks

Sathappan