02-05-2008 02:16 AM - edited 03-14-2019 01:48 AM
When I login to IPCCX wed admin and try to change the agent configuration in RmCm sectino, I find the following error message pop-up:
Error while handling the input request.
CRS Administration cannot perform any update at this time because there is an ongoing 'Cluster Mutex acquired by ICD - Resource update.' operation which was initiated by 'login id' at <date/time>. Please try again later.
I can't update the change. Can anyone come across this problem? How to fix it?
IPCCX version is 4.0(5) Enh Build042.
02-05-2008 05:47 AM
Hi Mike,
if you are using DCD try the following:
Using DCD Administrator
- Check the mutex lock entries in the DCD LDAP:
CCN Apps -> clusters -> [profile] -> Locks -> Locks.00000
- Check that the Lock entries were named as follows:
lockApplicant?empty
lockOwner?empty
lockUsage?empty,
lockUserInfo?empty
lockUserTimestamp?empty
(ignore lockExpiration)
- Confirm values of those 5 entries set to "x".
How to add...
Add 'lockApplicant' entry using these instructions:
- Right click on the Locks.xxxxxxx, and select New ->
ciscoCCNocConfigInfoCES
- Enter the name as "lockApplicant?empty" and press Enter
- In the next window, click on the Add button and in the Enter String value
box, enter "x"
and click OK
- Then OK on the previous window
This should do.
Regards,
Riccardo
02-05-2008 05:17 PM
thanks, it works.
09-01-2008 12:59 AM
hello Riccardo,
I have a similar problem.
the thing is I can not add the lockApplicant?empty as I get an error message
"You do not have sufficient access rights to create this entry"
I am logging into the DC Administrator as the IPCC Administrator
What is this error?
Really appriciate the response
Thanks,
Ahmed El-Eraky
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