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755
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UNity Connection Mailbox without user

Patrick Colbeck
Level 3
Level 3

Hi

In Unity Connection (BE 6.0.1) can I have a mailbox that is for a number not a user. I want a general delivery mailbox for a department.

Thanks

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Patrick,

I read your other post and was surprised to find out how the mailbox creation is done in BE. I was not aware of this "interesting" config change. I'm guessing that you are going to have to setup some sort of a "dummy" user that is associated with the DN you want to use for the Group Mailbox.

For example, for the Marketing Department maybe you can use Mark Eting (I know :) etc.

There must be a way to do this in Business Edition.

Hope this helps!

Rob

PS: 5 Points for this updated info if you can post me back!

Hi

I couldn't find a way to create a mailbox for a number. I have created a dummy user along with a dummy device profile (as you have to have an assigned device profile to get a preferred DN and without a preferred DN you cant import the user to Unity Connection ...)

It's along winded process but it does work and I now have my departmental mailbox working.

Thanks Rob

Nice work Patrick! 5 points as promised :)

Thanks again,

Rob

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