I am using CCM version 4.2. I have created a user for accessing CDRs but I have forget the password.
Is there any way to break/restor password?
User Cannot Access ART Since Integrating Active Directory
if you have DCD you can look for the same group CiscoAdminRepToolAdminGroupUsers and double-click on it, you will see the name of the user who has admin rights, then you can go into CCMadmin and look for him so you can change the password and log back in