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BLF Question

Rick Morris
Level 6
Level 6

‎02-05-2008 12:09 PM - edited ‎03-17-2019 09:15 PM

I have set up an expansion module, 7914, with a 7961 phone.

I build the phone template and needed BLF set-up.

I have 9 BLF on buttons 9-18

However, I do not get the visual indication that someone is on the line. The SD function works just fine but I do not see the inidcator.

Is there something else I am missing?

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0 Helpful
4 Replies 4

Not applicable

‎02-11-2008 01:38 PM

You may be hitting with this bug:CSCsg12278

0 Helpful

phillips.chris
Level 1
Level 1

‎03-26-2008 11:24 AM

Check the "SUBSCRIBE" calling search space on the device. Make sure that it is set to a CSS that can call the DN's that are on your BLF buttons.

0 Helpful

Dany Daoud
Level 1
Level 1

‎03-27-2008 01:20 PM

you need to setup SUBSCRIBE Calling Search Space for the end user under user management.

0 Helpful

Rick Morris
Level 6
Level 6

‎03-27-2008 01:21 PM

Sorry all I figured this out shortly after setting this up.

I needed to build a preference group, then assign the group to the device and enable the feature.

Assign the button and everything worked.

Thanks all.

0 Helpful
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