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BLF Question

Rick Morris
Level 6
Level 6

I have set up an expansion module, 7914, with a 7961 phone.

I build the phone template and needed BLF set-up.

I have 9 BLF on buttons 9-18

However, I do not get the visual indication that someone is on the line. The SD function works just fine but I do not see the inidcator.

Is there something else I am missing?

1 Accepted Solution

Accepted Solutions

Hi Rick,

Have you enabled the Presence/Watcher portion of the config;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmfeat/fsprsnc.html#wp1152187

Hope this helps!

Rob

View solution in original post

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Rick,

What exact CCM Version are you running?

Rob

5.1.2.3000-2

Hi Rick,

Have you enabled the Presence/Watcher portion of the config;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmfeat/fsprsnc.html#wp1152187

Hope this helps!

Rob