cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
470
Views
0
Helpful
3
Replies

BLF Question

Rick Morris
Level 6
Level 6

I have set up an expansion module, 7914, with a 7961 phone.

I build the phone template and needed BLF set-up.

I have 9 BLF on buttons 9-18

However, I do not get the visual indication that someone is on the line. The SD function works just fine but I do not see the inidcator.

Is there something else I am missing?

1 Accepted Solution

Accepted Solutions

Hi Rick,

Have you enabled the Presence/Watcher portion of the config;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmfeat/fsprsnc.html#wp1152187

Hope this helps!

Rob

View solution in original post

3 Replies 3

Rob Huffman
Hall of Fame
Hall of Fame

Hi Rick,

What exact CCM Version are you running?

Rob

5.1.2.3000-2

Hi Rick,

Have you enabled the Presence/Watcher portion of the config;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/5_1_3/ccmfeat/fsprsnc.html#wp1152187

Hope this helps!

Rob

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: