IVR reinstall

Unanswered Question
Feb 5th, 2008
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I think by mistake one of our engineers installed IPCC express instead of IP-IVR. This IVR should be part of IPCC enterprise.


Will the IVR portion will work fine now or no if I configure this in IPCC enterprise?


ICM subsytem is not activated in the license (working with licensing team) can I activate that part even if I have IPCCE installed instead of IVR? all I'm trying to do is so we don't have to reinstall this again.


If we have to reinstall can I just uninstall the IPCCE and install IVR instead of installing OS and CRS from scratch.


Thanks for your help.







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