Unanswered Question
Feb 6th, 2008

Does anyone know of some good ways to troubleshoot Music on Hold?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
rob.huffman Thu, 02/07/2008 - 06:30

Hi Kevin,

It's hard to say without knowing a few more details. Is this CCM or CME? An audio file or 'Fixed' source? Did it ever work? Were there any changes made recently?

Here are some docs that may help :)

Troubleshooting Cisco Unified Communications Manager MOH Error Message

Media Resources Interactive Voice Network Configuration Example

CallManager Music on Hold Frequently Asked Questions

Let us know,


Kevin Frazer Thu, 02/07/2008 - 07:20

Hello Rob,

Sorry. I am using CCM 5.1.3 and I don't believe it ever worked. No changes made recently. Thanks for the links!


This Discussion