Rob Huffman Thu, 02/07/2008 - 06:30
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Hi Kevin,


It's hard to say without knowing a few more details. Is this CCM or CME? An audio file or 'Fixed' source? Did it ever work? Were there any changes made recently?


Here are some docs that may help :)


Troubleshooting Cisco Unified Communications Manager MOH Error Message


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008084ec31.shtml



Media Resources Interactive Voice Network Configuration Example


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00807f8b30.shtml



CallManager Music on Hold Frequently Asked Questions


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml


Let us know,

Rob

Kevin Frazer Thu, 02/07/2008 - 07:20
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Hello Rob,

Sorry. I am using CCM 5.1.3 and I don't believe it ever worked. No changes made recently. Thanks for the links!

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