We are running CME 4.1 and when some users are on the phone they are getting a ringing in their ear. Is there a way to disable this or what would be a better way to set this up. Below is an example of how the phone is setup:
ephone-dn 14 dual-line
call-forward busy 3002
call-forward noan 3002 timeout 20
button 1:14 2o20,11,12,13
This phone is being monitored by the receptionist using a 7914 module.