CME 4.1 Phones Ringing

Unanswered Question
Feb 6th, 2008
User Badges:

We are running CME 4.1 and when some users are on the phone they are getting a ringing in their ear. Is there a way to disable this or what would be a better way to set this up. Below is an example of how the phone is setup:


ephone-dn 14 dual-line

number 3051

pickup-group 123

call-forward busy 3002

call-forward noan 3002 timeout 20


ephone 8

mac-address xxxx.xxxx.xxxx

type 7941

button 1:14 2o20,11,12,13


This phone is being monitored by the receptionist using a 7914 module.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
paolo bevilacqua Wed, 02/06/2008 - 13:01
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Hi, that should be call waiting, user look at the display and if he likes can take the call.


If user doesn't want call-waiting,


ephone-dn xx

huntstop channel


And caller will get busy tone. This can also be done at ephone-dn-template level.


Hope this helps, please rate post if it does!

wbarren Wed, 02/06/2008 - 13:03
User Badges:

can you changed the call waiting tone from rining to a beep?

paolo bevilacqua Wed, 02/06/2008 - 14:01
User Badges:
  • Super Gold, 25000 points or more
  • Hall of Fame,

    Founding Member

Well, it should be a beep. I've never heard of a ringing over imposed on audio channel, what exact IOS are you running ?

davetucker Mon, 02/11/2008 - 06:46
User Badges:
  • Bronze, 100 points or more

Hi,


I believe that you can have ringing as a Call Waiting notification but this is not default behaviour...


Try issuing the following commands.


conf t

ephone-dn x

no call-waiting ring

call-waiting beep


Hope this helps.


Regards,


Dave

Actions

This Discussion