Call Forward to PSTN

Unanswered Question
Feb 7th, 2008

We have a user who works from home a few days a week but we are experiencing an issue with forwarding calls to her home. When a call is forwarded to her house she can answer it but then the next call should go to her home voicemail. Unfortunately when it does it goes to a default dial your mailbox message from verizon. We have traced the problem down to the redirect number being sent to verizon. Unfortunately I have not been able to get in contact with anyone at verizon that can help with the issue. Below is how the number is setup. Any ideas would be great. I am open to any help.

dial-peer voice 27 pots

destination-pattern 911234567890

port 0/2/0:23

forward-digits 11

telephony-service

calling-number initiator

ephone-dn 37 dual-line

number 2833

pickup-group 123

call-forward all 911234567890

call-forward busy 2800

call-forward noan 2800 timeout 10

I have this problem too.
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