LMS Contact Media Integration

Unanswered Question
Feb 8th, 2008

Hi all

CiscoWorks LMS as Network Monitoring and Management tool. does it support "Contact Media Integration". I believe that is to contact the administrator in case of emergency, via e-mail, SMS, etc.

The solution is expected to support communication channel technologies like Email - Microsoft Outlook , Short message service (SMS), Telephony.

Thanks

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Martin Ermel Fri, 02/08/2008 - 03:42

LMS has 2 points where potential faults and messages/information from network devicse are reported: 'RME Syslog Analyzer' and 'Device Fault Manager'. Both applications have the possibility to process these information by genertating an action like email/URL/script (for syslog) or email/syslog/trap (for DFM messages).

When you forward the information to your SMTP Server you can relay these mail messages to an SMS gateway.

Or you write your own script that processes a syslog messages in the way you want.

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