I've got 400+ users using the webdialer. We currently send some users to the subscriber to hit the app and the other users going to publisher. However in the webdialer settings I only have the publisher listed as the server offering the webdialer service. Does this mean that the subscriber is actually just relaying the requests to the publisher?
If you have this amount of users using the webdialer, whats the best design? It appears that our overall performance on the publisher is really poor (i.e. logging in, general administration on CM gui etc)