Call Handler Question

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Feb 9th, 2008
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I just started working with the latest version of Unity and Call Managager. I am trying to send a incomming call to a call handler depending on the time of day. I have created a new schedule and applied it to the call handler. I have 2 call handelers set up and no matter what time of day I call the same one answers. Is this the correct way to do it ?

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Avner Izhar Sun, 02/10/2008 - 10:09
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Hi,


In order to have different behavior based on the time, have a single call handler and use the open and close settings in this single one.


Unity sends calls to a call handler based on the call routing table in unity, then inside the handler the hour can make a difference.


HTH, Avner.


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