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Total reset 7971 ip phone

cetambiolda
Level 1
Level 1

I did recently a total reset for my new IP 7971 phone and it just don't want start. Keeps flashing lines green lights and refuses to go to the mais menu. ^What could probably went wrong? thanks

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

The phone is looking for term70.default.loads and the individual firmware files. You need to have them on your tftp server, cm, or router.

Once the files are available phone will reflash, this can take a while.

hope this helps, please rae post if it does!