Problems with dutch locale

Unanswered Question
Feb 10th, 2008

According to the manuals CCME 4.1 should have the dutch locale build-in for the 7940-7960 phone. But as soon as I boot these phones they need to have following files:




It says: "Error updating locales"

Ofcourse these files don't exist in these folders because I can't download them for the dutch locale, since they should be build-in in the IOS.

Anyone any idea's?

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 3.7 (3 ratings)
Paolo Bevilacqua Sun, 02/10/2008 - 09:42

Hi, can you check output of "show telephony-service" ? The dictionary should be in there.

cparapally Sun, 02/10/2008 - 23:13


I am trying to implement dutch locale in one of my Nederland sites.

Could you please help me?

1) My callmanager setup is in UK and Nederlands is the remote site. Nederlands people require the Dutch and English languages on their phone. Where and how I can implement this setup?

2) Will the Dutch users get added to the Corporate Directory or will there be a separate directory?

Would be most thankful if I get the reply as soon as possible.

Many thanks,


Paolo Bevilacqua Mon, 02/11/2008 - 02:24

Hi Mady,

I seem to remember that you've already received an answer to your questions in another thread, so perhaps you can locate it with the search function of the forum,

2044418Puts Mon, 02/11/2008 - 09:49

CONFIG (Version=4.1(0))


Version 4.1(0)

Cisco Unified Communications Manager Express

For on-line documentation please see:

ip source-address port 2000

service dnis overlay

no auto-reg-ephone

load ata ATA030100SCCP040211A

load 7961 SCCP41.8-2-2SR1S

load 7960-7940 P00308000400

max-ephones 30

max-dn 150

max-conferences 4 gain -6

dspfarm units 0

dspfarm transcode sessions 0

conference software

hunt-group report delay 1 hours

hunt-group logout DND

max-redirect 5

cnf-file location: TFTP

cnf-file option: PER-PHONE

network-locale[0] NL (This is the default network locale for this box)

network-locale[1] US

network-locale[2] US

network-locale[3] US

network-locale[4] US

user-locale[0] NL (This is the default user locale for this box)

user-locale[1] US

user-locale[2] US

user-locale[3] US

user-locale[4] US

srst mode auto-provision is OFF

srst ephone template is 0

srst dn template is 0

srst dn line mode is single

phone service videoCapability 1

time-format 24

date-format dd-mm-yy

timezone 28 Central Europe Standard/Daylight Time

no transfer-pattern is configured, transfer is restricted to local SCCP phones only.

keepalive 30 auxiliary 30

timeout interdigit 5

timeout busy 10

timeout ringing 180

timeout ringin-callerid 8

caller-id name-only: enable

web admin system name Admin

web admin customer name Customer

edit DN through Web: enabled.

edit TIME through web: enabled.

Log (table parameters):

max-size: 150

retain-timer: 15

create cnf-files version-stamp 7960 Feb 10 2008 16:06:24

transfer-system full-consult

local directory service: enabled.

Extension-assigner tag-type ephone-tag.

Paolo Bevilacqua Mon, 02/11/2008 - 11:18

Hi, as mentioned above if you do "show telephony-service tftp-bindings" you will see which localization files are made available to phones. The one with the translated strings is 7960-dictionary.xml.

2044418Puts Mon, 02/11/2008 - 11:46

I'm using an external TFTP server.

But the problem is that the Dutch locale is supposed to be included within the IOS (at least for the 7940-60) and shouldnt require any further configuration. I never had to install any locale files before on other systems similar to this (they worked just fine). But I dont know what is going wrong.

Paolo Bevilacqua Mon, 02/11/2008 - 13:33

Hi, if you use an external tftp server, you will need to copy the files above from the router into your tftp server. This is the way "embedded in ios" works.

hope this helps, please rate post if it does!

2044418Puts Tue, 02/12/2008 - 04:39

Okay, it is indeed the first time that I use an external tftp with dutch locales. But where do I get these files? When I download "CME-locale-nl_NL-" it only contains files for the Java enabled phones like the 7941 and 7961....

Paolo Bevilacqua Tue, 02/12/2008 - 04:56

Do the command I've twice mentioned above: "show telephony-service tftp-bindings". Locate the files you need and copy them via regular copy command.

2044418Puts Tue, 02/12/2008 - 06:07

CCME#show telephony-service tftp-bindings


There are no files, which is, in my opinion, right since I use the external TFTP server ("cnf-file location TFTP tftp://").

But i know where you were looking for. The files are located in "system:/its/netherlands", but these files are 0 kb in size and dont have anything in them. Even when I copy them to my external tftp server.


Directory of system:/its/netherlands/

84 -rw- 0 7905-dictionary.xml

83 -rw- 0 7960-dictionary.xml

82 -rw- 0 7960-font.xml

85 -rw- 0 7960-kate.xml

81 -rw- 0 7960-tones.xml

86 -rw- 0 SCCP-dictionary.xml

CCME#more 7960-dictionary.xml


Paolo Bevilacqua Tue, 02/12/2008 - 06:10

Hi, do configure user-locale, network-locale and a fictions ephone, the files will appear.

In fact the files are not loaded anymore after the phone has switched to a new locale.


This Discussion