VIC2- 4FXO always busy

cisco · ‎02-10-2008

Dear All,

Somebody can tell me what is the problem with my VIC card?

My cisco 2801, 2 VIC2-4FXO card, 2FastEthernet, 1 Serial.

My problem is the extension phone line that connected from PABX always busy when I connected it into my VIC2- 4FXO card, but when I check on the cisco there is no light on the VIC port that I have connected that phone line.

And If I take that phone line out of the VIC port and connect into the phone, it's working well and no busy.

Can somebody tell me what wrong with Cisco and VIC card?

Your reply are very appreciated.

Best Regards;

Boly

paolo bevilacqua · ‎02-11-2008

Hi, please send output fo "show voice port summary".

cisco · ‎02-11-2008

Dear p.bevilacqua,

Thanks for your reply.

please find attached of my voice port summary.

Best Regards;

Boly

paolo bevilacqua · ‎02-12-2008

Hi, the first six ports should be working, please enable "debug vpn signal" when trying a call.

cisco · ‎02-12-2008

Thanks, now I already enable "debug vpm signal", and now all my port is working well.

thanks again.

But I still have another one problem that sometime when calling and after we stop conversation and drop the phone, but the line still busy and light of that port still on.

can you help me to give me some advise.

Best Regards;

Boly

mohammednw · ‎02-12-2008

This seems some problem with disconnect supervision

try reading this

http://www.cisco.com/en/US/tech/tk652/tk653/technologies_tech_note09186a00800ae2d1.shtml

thanks and regards