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UCM 6.0.1.2000-3 extension mobility problem

williams-daniel
Level 1
Level 1

The user is able to log into the phone and the phone's screen shows the change with user's logged in profile. The user's number is reachable from other phones.

The problem is when searching for a directory number of a logged in extension mobility user, using ccmadmin Device > phone, does not work. A general search only brings back the logged out phone numbers.

I can see that the Associated Devices on the logged in phone only shows the SEP name of the phone and not the device profile name.

Is this a bug with 6.0.1.2000-3 ( 6.0(1a))?

2 Replies 2

fmeetz
Level 4
Level 4

Looks like a bug to me. See if you are running into CSCeg34036

angelique.devos
Level 1
Level 1

Hi,

When you go to Device -> Phone you have a dropdown on the right with Related Links. If you select the "Actively logged in Device Report", you will find what you're probably looking for!

Angelique

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