I have a user who is seeing the following error message when attempting to start the Cisco VPN client before Windows logon:
"The Cisco VPN subsystem was not able to start.
You will not be able to create a VPN connection before logon.
Please contact your Network Administrator for help."
The VPN Client version is 5.0.01.0600 and the OS is XP SP4 fully patched.
The user has set up other desktops to work this way and hasn't come across this message before.
He has reinstalled the VPN client as Administrator and rebooted repeatedly but to no avail.
The user would like to know if there are any suggestions other than an OS rebuild. (The box has been previously deployed elsewhere within his organisation)
Many thanks is advance for any suggestions.