02-12-2008 02:19 AM - edited 03-17-2019 09:16 PM
Hello,
We have several problems with VT advantage. One of them is that some people install the program on their pc and when they start the program and the get a BSOD on their PC.
The BSOD has a message saying that there is a problem with NDIS. I have search for some differences on the pc that is working. We can see that their is a Local LAN network card on the pc that is working. The LAN card has a weird ip 0.1.0.5, when i look at the details i see that is a MS TV/Video connection in the description. Also i see here the Cisco CDP KMDF NDIS protocol driver. I think that this is the reason that it doesn't work on the other pc.
My question is how can i manual install this LAN connection. Cause i can't sell it to my customers that they must install the pc's with a fresh windows installation. This is solving the issue but I think there must be a workaround.
03-19-2008 05:18 PM
We are running into a BSOD issue with some PC's running XP SP2 with VT advantage, crashing in ndis.sys.
Did you find a resolution to your problem?
Cheers
Lincoln
03-20-2008 05:19 AM
yes, we have downloaded the latest drivers of the network card en deinstalled everything. Than we did a repair option (it is een option in the deinstallion part of VT advantage software). good luck!
03-23-2008 06:25 PM
What version of the VT software are you using? I have been using the 2.0.3 software on XP for a while and then tried the 2.1 series VT software and ran into BSOD issues on multiple PCs running XP and 2K (Vista worked w/o any problem). My only option was to revert back to 2.0.3.
JC
03-24-2008 01:25 PM
The 2.1 series is the one causing us problems with XP installs. Vista with 2.1 is fine, as is 2.03 on XP
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