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VPN 3005 keeps rebooting

nickpolites2
Level 1
Level 1

Hello,

We have purchased a used 3005 concentrator and have just hooked it up to our network. The unit keeps rebooting within 1-3 minutes of me doing anything in the admin console. In the logs the only thing I see is this

1 02/12/2008 16:48:03.090 SEV=1 EVENT/37 RPT=1

Reset Reason : 2 (Hardware-Reset)

2 02/12/2008 16:48:01.110 SEV=4 CONFIG/15 RPT=1

READ header End not found.

3 02/12/2008 16:48:02.830 SEV=4 HTTP/28 RPT=1

HTTP server starting.

4 02/12/2008 16:48:03.510 SEV=3 IP/1 RPT=1

IP Interface 1 status changed to Link Up.

5 02/12/2008 16:48:03.530 SEV=3 IP/1 RPT=2

IP Interface 2 status changed to Link Up.

6 02/12/2008 16:48:03.710 SEV=3 IP/2 RPT=1

IP Interface 1 status changed to Link Down.

7 02/12/2008 16:48:04.710 SEV=3 IP/2 RPT=2

IP Interface 2 status changed to Link Down.

8 02/12/2008 16:48:05.710 SEV=3 IP/1 RPT=3

IP Interface 1 status changed to Link Up.

9 02/12/2008 16:48:05.710 SEV=3 IP/1 RPT=4

IP Interface 2 status changed to Link Up.

Does anyone know what may be causing this? I'm running 4.7.2.N-k9 of the firmware.

Thanks,

Nick

2 Replies 2

amritpatek
Level 6
Level 6

You will need to check the crash dump on the concentrator. Most possible cause of hardware reset is memory fault. Following link may help you

http://www.cisco.com/en/US/products/hw/vpndevc/ps2284/products_field_notice09186a008010565e.shtml

Hi Thanks for the help. The unit has 128megs of memory and I didn't get any error message like what is provided in the link.