i have a main # for one site that rings into a hunt list with 6 extensions in it that all ring at same time when outside caller calls in. i then have a 7960 whose ext is not in the hunt list however has shared lines of a few ext in the hunt list. 2 things: the ext of a shared line shows as busy when in fact they are not. 2. when that person transfers a call it will show up as the name of the first person in hunt list. when they transfer a call that was initiated internally the correct name appears. any idea?