02-13-2008 04:26 AM - edited 03-15-2019 08:48 AM
Hi,
How to enable the caller id? When a call arrives from outside via PRI lines to call manager express the users do not see caller ids. How to enable it ?
thx
02-13-2008 04:29 AM
Please send output of "debug isdn q931" with "term mon" for an incoming call.
02-13-2008 07:27 AM
Feb 13 15:27:19.011: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0B1C
Sending Complete
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98383
Exclusive, Channel 3
Progress Ind i = 0x8583 - Origination address is non-ISDN
Called Party Number i = 0x81, '798'
Plan:ISDN, Type:Unknown
Feb 13 15:27:19.027: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8B1C
Channel ID i = 0xA98383
Exclusive, Channel 3
Feb 13 15:27:19.579: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x8B1C
Feb 13 15:27:19.635: ISDN Se0/0/0:15 Q931: TX -> CONNECT pd = 8 callref = 0x8B1C
Feb 13 15:27:19.667: ISDN Se0/0/0:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x0B1C
Feb 13 15:27:19.667: %ISDN-6-CONNECT: Interface Serial0/0/0:2 is now connected to N/A N/A
Feb 13 15:27:25.667: %ISDN-6-CONNECT: Interface Serial0/0/0:2 is now connected to N/A N/A
Feb 13 15:27:27.779: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:2, changed state to up
Feb 13 15:27:28.123: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x0B1C
Cause i = 0x8090 - Normal call clearing
Progress Ind i = 0x8288 - In-band info or appropriate now available
Feb 13 15:27:28.123: %ISDN-6-DISCONNECT: Interface Serial0/0/0:2 disconnected from unknown , call lasted 8 seconds
Feb 13 15:27:28.123: ISDN Se0/0/0:15 Q931: call_disc: PI received in disconnect; Postpone sending RELEASE for callid 0x4
Feb 13 15:27:28.135: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x8B1C
Feb 13 15:27:28.147: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x0B1C
02-13-2008 07:33 AM
Like Dave also suggested, there is no caller number in the setup message, so you have to raise the issue with your telco.
02-13-2008 07:04 AM
Okan,
Check with your SP that Caller ID is enabled.
Regards,
Dave
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