CUOM problem with MWI test on UNITY

Unanswered Question
Feb 13th, 2008
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I'm having a problem with the Message Witing Indicator test on Cisco Unified Operations Manager. The fisrt test I make passes, but the next tests failed with the following error:

"The Message Waiting Indicator is already on the ON state. The phone might be configured with an existing extension that has voice mail messages. A previous instance of this test might have failed. Please assign the same extension to an actual phone, then delete the voice mail messages and try again."

I don't understand this error because I've tried with real phones and it works, but this MWI test on CUOM only accept tests between two synthetic phones...

I have CUOM 2.0.1 installed. The Unity severs are monitored and the following options are made:

- The Set subscriber for self-enrollment at next login check box is deselected.

- The password option to Password never expires is set.

Can any one help me??

Best regards,


from Portugal

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